Seller Terms

These Seller Terms apply to creators who sell paid bookings or products, or accept tips, on Verber. They add to our Terms of Use. Paid purchases on Verber are processed by Razorpay and sold by VERBER (India), operating under licence from Learning Agents Tech LLC (United States). For paid bookings and shop orders, VERBER sells to the buyer and engages you to deliver the service or product; you are paid out as described below.

1. Eligibility and verification

• Payouts are currently available to creators based in India with a valid PAN and an Indian bank account or UPI ID in their own name.
• A paid booking card or shop listing cannot go live until payout verification is complete. Your bank and UPI details are verified directly by our payment partner.
• Creators outside India can publish profiles, offer free bookings, accept peer-to-peer USDC through Verber Wallet, and join the international payouts waitlist.
• You must provide accurate tax details where the law requires them.

2. Fees

A 2% platform fee applies to each paid booking, shop order, and tip, plus the payment processor's actual fee and applicable taxes on it, which are passed through at cost. Both are deducted from your earnings before payout. Buyers pay a separate service fee on bookings and shop orders. Current rates are on our Fees page. The fees that apply to an order are fixed when the order is placed.

3. Promotions and referrals

We may offer reduced or zero platform fees through promotions (for example for founding creators or referrals). Each promotion has its own eligibility, duration, and limits shown in your dashboard, and may end when its budget is used. Self-referrals, duplicate accounts, or transactions created only to earn a promotion are not eligible, and we may reverse benefits obtained that way.

4. Holds and payouts

Earnings become available for payout after a hold window:

• Services: 48 hours after the session ends.
• Physical products: 7 days after you mark the order shipped with tracking.
• Digital products: 72 hours after purchase.
• Tips: no hold.

Available balances above the minimum payout amount are paid out automatically in INR to your verified bank account or UPI ID. We may extend a hold for orders under dispute or review.

5. Cancellations and refunds

You choose a cancellation policy for each paid booking card, and refunds to buyers are made automatically under that policy and our Refund and Cancellation Policy. You bear all fees on refunds: the full amount refunded to the buyer is deducted from your balance, and platform, service and payment processing fees are not returned. If you cancel, cannot fulfil an order or do not attend a session, the buyer receives a full refund. Repeated cancellations or no-shows may lead to suspension of paid features.

If you believe a return or cancellation is the buyer's fault (for example an item returned used or damaged, or a false claim), you can contest it from your dashboard. If we agree after review, the fees may be shifted to the buyer or no refund may be due.

6. Chargebacks and negative balances

If a buyer disputes a payment, related earnings are held and your new payouts may be paused until the dispute is resolved. If the dispute is lost because the service or product was not delivered as described, the disputed amount and any dispute fee are deducted from your balance. If your balance becomes negative (for example after a refund of an order already paid out), it is recovered from future earnings, and we may ask you to repay it if it remains negative.

7. Your responsibilities

• Describe your services and products accurately and deliver them as described.
• Ship physical products within your stated handling time and add tracking.
• Only sell items and services you have the right to sell and that are lawful.
• Respond to buyer questions and complaints promptly.
• Report and pay your own income taxes on your earnings.

8. Earnings to Studio credits

Where offered, you can choose to convert part of your available balance into Verber Studio credits, with any bonus shown at the time of conversion. Conversions are only made with your explicit consent, are not payouts, and cannot be reversed into cash.

9. Contact

Questions about selling on Verber? Email support@verber.me or use our contact form.